Platform Terms of Use

The License Regulator platform (the “Platform”) is developed and operated by License Corporation, a Delaware corporation (“License Corporation,” “we,” “us,” or “our”). The Platform is made available to you by or on behalf of a governmental entity (an “Agency”), either directly or through an authorized distribution partner that offers, resells, or distributes the Platform (a “Distribution Partner”). Whether the Platform appears under the Agency’s brand, a Distribution Partner’s brand, or ours, License Corporation is the platform provider and processes information on the Platform as a service provider (data processor) for the Agency and, where applicable, the Distribution Partner.

These License Regulator Platform Terms of Use have two parts.

• (a) Core Terms. Part I (the “Core Terms”) applies to every user of the Platform, whatever your role.
• (b) Role Modules. Part II contains three Role Modules. All three are included so that every user sees the complete Terms, but only one applies to you: the Role Module that matches your User Category. Your User Category is determined by the way you access the Platform and is recorded when you first accept these Terms, at registration, or first access:

• Module A (Constituent Users) applies if you access the Platform through a public application link or other public-facing feature to identify, apply for, renew, or pay for a license, permit, or registration with an Agency, whether for yourself or for a business you represent.
• Module B (Government Personnel Users) applies if you access the Platform’s administrative features through access issued by an Agency, as its officer, employee, or authorized contractor.
• Module C (Partner Personnel Users) applies if you access the Platform’s administrative features through access issued by or provisioned for a Distribution Partner, as its employee or authorized contractor.

• (c) How the parts work together. Together, the Core Terms and your Role Module constitute the “Terms” and form a single agreement between you and License Corporation. If a provision of your Role Module conflicts with a provision of the Core Terms, your Role Module controls for you. A Role Module that does not match your User Category creates no rights or obligations for you.

By clicking to accept these Terms, creating an account, or accessing or using the Platform, you agree to be bound by the Terms, including the consent to electronic records in Section 16. If you do not agree, do not access or use the Platform. If you accept on behalf of a business, you represent that you are authorized to bind that business (see Module A, Section A.2). If you access the Platform as personnel of an Agency or of a Distribution Partner, you accept these Terms in your individual capacity as an authorized user, as described in Module B or Module C; your acceptance does not bind the Agency or the Distribution Partner.

These Terms govern your access to and use of the Platform only. They do not modify, diminish, or supersede any agreement between an Agency and License Corporation or a Distribution Partner (including any cooperative or governmental purchasing contract through which the Platform is procured) (each, an “Agency Agreement”), or any agreement between License Corporation and a Distribution Partner (a “Partner Agreement”). Nothing in these Terms waives any right, defense, or immunity of any Agency. If these Terms conflict with an Agency Agreement as to the Agency, the Agency Agreement controls as to the Agency. If these Terms conflict with a Partner Agreement as to the Distribution Partner, the Partner Agreement controls as to the Distribution Partner.

Capitalized terms used in these Terms have the meanings given below. Where a term is also explained where it first appears in the text, the meaning is the same; if there is any difference, this Section 1.5 controls.

• “Agency” means the governmental entity by or on behalf of which the Platform is made available to you, including any municipality, county, state agency, or other public body.
• “Agency Agreement” means any agreement between an Agency and License Corporation or a Distribution Partner under which the Agency receives the Platform, including any cooperative or governmental purchasing contract through which the Platform is procured.
• “AI-Assisted Features” means the artificial intelligence and automated tools described in Section 7.
• “Applicable Privacy Policy” means the privacy policy presented to you with these Terms, as described in Section 6.1.
• “Core Terms” means Part I of these Terms.
• “Distribution Partner” means an authorized partner that offers, resells, or distributes the Platform to Agencies and the people they serve, whether under the partner’s own brand, a co-brand, or License Corporation’s brand.
• “License Corporation,” “we,” “us,” and “our” mean License Corporation, a Delaware corporation.
• “Partner Agreement” means the agreement between License Corporation and a Distribution Partner governing the Distribution Partner’s offering of the Platform.
• “Platform” means the License Regulator platform, including its software, features, content, and related services, however branded.
• “Role Module” means Module A, Module B, or Module C in Part II, and “your Role Module” means the one that matches your User Category under Section 1.2.
• “Terms” means the Core Terms together with your Role Module.
• “User Category” means the category of user, Constituent, Government Personnel, or Partner Personnel, determined under Section 1.2 by the way you access the Platform and recorded when you first accept these Terms.
• “You” and “your” mean the person accepting these Terms and, where that person acts for a business, an Agency, or a Distribution Partner, that person in that capacity. Module A, Section A.2 explains when “you” also includes the business you represent.

These Terms bind you as an individual, in every capacity in which you access the Platform.

• (a) More than one User Category. If you access the Platform in more than one capacity (for example, as personnel of an Agency and also as the owner or representative of a business, or as personnel of an Agency and also of a Distribution Partner), your User Category is determined separately for each access under Section 1.2, and you may be subject to more than one Role Module at the same time.
• (b) Continuing effect of your acceptance. Your first acceptance of these Terms binds you to the Core Terms in every capacity in which you later access the Platform. Accepting these Terms in a later capacity adds the Role Module for that capacity and does not release you from any obligation you accepted earlier.
• (c) No monitoring or verification by License Corporation. License Corporation does not link, monitor, or verify the different capacities in which a person may access the Platform, does not undertake to detect the use of access or information across capacities, and makes no representation that it will. Whether you may act on a matter in which you or a business you own or represent has an interest, or may use access issued by one organization while acting for another, is governed by the rules of the Agency or Distribution Partner that issued your access and by applicable law, and you are responsible for complying with those rules.
• (d) Change or end of a role. Your obligations under Sections 4.2, 4.3, 5, 6, and 1.6, and under the data-handling and confidentiality provisions of any Role Module you have accepted, continue after that role ends or changes, regardless of any change of employer. Access issued for a role ends with that role, as provided in your Role Module.
• (e) Consents by capacity. Consents you give, and preferences you set, while accessing the Platform in one capacity apply to communications and features in that capacity only.

The Platform provides AI-assisted business licensing, registration, and regulatory-compliance tools for Agencies and the businesses and individuals they serve, including identification of licensing requirements, guided preparation and submission of applications and renewals, compliance tracking and reminders, communications on behalf of an Agency, and analytics and reporting for Agency administrators. Features available to you depend on your role and the Agency’s configuration.

License Corporation is a technology and data services provider. It has no governmental authority. All licensing, permitting, fee, enforcement, and compliance determinations are made solely by the Agency under the Agency’s laws, ordinances, and procedures. Nothing on the Platform is a decision, approval, or determination by License Corporation.

You acknowledge that:

• (a) the Platform is provided on a commercially reasonable, best-efforts basis and does not guarantee identification of all applicable licensing requirements;
• (b) licensing requirements change frequently across federal, state, county, and municipal jurisdictions, and the Platform cannot guarantee real-time accuracy of all regulatory changes;
• (c) automated and AI-driven systems have inherent limitations and may not capture every factor affecting a licensing or compliance question;
• (d) the Platform relies on external data sources, government databases, and business registries that License Corporation does not control; and
• (e) information the Platform provides to an Agency for outreach or compliance purposes reflects data available at the time of compilation and may not reflect recent changes, exemptions, or special circumstances.

The Platform and its content, including AI-generated guidance, do not constitute legal, tax, or professional advice and do not replace the need to consult qualified counsel. You are responsible for your own compliance decisions and for verifying information before relying on it.

Distribution Partners and resellers are not parties to these Terms and are not responsible for the operation of the Platform. License Corporation, and not any Distribution Partner or reseller, is responsible for the operation of the Platform. A Distribution Partner’s or reseller’s obligations to an Agency are governed exclusively by the applicable Agency Agreement.

You must be at least eighteen (18) years old, legally capable of entering into binding agreements, and authorized to act in the role under which you register.

You must provide accurate, current, and complete information and keep it up to date. Authentication may be provided through an identity service operated by the Agency or a Distribution Partner, or through a secure personalized access link; your use of an identity service is also subject to its terms.

You are responsible for maintaining the confidentiality of your credentials, for all activity under your account, and for notifying us (or the Agency or Distribution Partner that issued your access) immediately of any unauthorized use. You may not share credentials or permit any other person to access the Platform through your account. Where the Platform supports more than one user for a business, an Agency, or a Distribution Partner, each user must have and use separate credentials.

Subject to these Terms, License Corporation grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purposes in your role. No other rights are granted.

You agree not to:

• (a) use the Platform for any unlawful purpose or in violation of any Agency requirement applicable to you;
• (b) circumvent or disable any security or access-control feature;
• (c) reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, underlying structure, ideas, know-how, or algorithms of the Platform;
• (d) apply machine learning, pattern recognition, or analytical techniques to discern our proprietary methods, algorithms, or business processes;
• (e) create technical documentation of our workflows, logic paths, or architectural patterns beyond what is necessary for your authorized use;
• (f) access the Platform through automated means, bots, or scrapers without our express permission, or extract data or functionality from the Platform except as expressly permitted for your role;
• (g) monitor, track, or analyze the Platform for the purpose of developing competing products or services;
• (h) share, resell, or sublicense your access;
• (i) upload or transmit malicious code;
• (j) interfere with other users’ access;
• (k) misrepresent your identity or authority; or
• (l) use the Platform or its content, including discovery results, analytics, and AI-generated guidance, to train, fine-tune, or evaluate any artificial intelligence or machine learning model, except as expressly authorized by License Corporation in writing.

“License Corporation,” “License Authority,” and “License Regulator” are proprietary marks. You may not register, acquire, maintain, or control any domain name, URL, social-media handle, or digital identifier containing those marks or confusingly similar variations, and your use of the Platform grants no rights in them or in any Agency or Distribution Partner marks.

License Corporation and its licensors exclusively own all right, title, and interest in and to the Platform and all associated intellectual property, including all proprietary algorithms, methods, techniques, and processes; all software, designs, text, graphics, and content; all databases, data compilations, and analytics methodologies; all improvements, modifications, and derivatives; and all know-how, trade secrets, and business methods embodied in the Platform. You agree not to challenge, or assist others in challenging, License Corporation’s ownership of or rights in the foregoing.

You retain any rights you hold in information you submit. Information submitted to, generated for, or maintained for an Agency through the Platform is subject to the Agency’s rights and to applicable public-records and records-retention laws. License Corporation acquires no ownership of information submitted to an Agency and uses it only to provide the Platform and as permitted by the Applicable Privacy Policy and applicable law.

Personal information you provide is collected and used as described in the privacy policy presented to you with these Terms (the “Applicable Privacy Policy”). Where the Platform is provided through a Distribution Partner, the Applicable Privacy Policy is the Distribution Partner’s privacy policy, and License Corporation processes personal information on behalf of the Distribution Partner and the Agency as a service provider. License Corporation may publish a supplemental notice describing its role as platform operator and data processor where required by law, a governmental authority, or an Agency; such a notice does not replace the Applicable Privacy Policy.

Information submitted to, or maintained for, a governmental entity in connection with its official business may be public information subject to disclosure under applicable public-records or open-government laws, regardless of whether it is held on a vendor-operated platform. Do not submit information you are not prepared to have treated as a governmental record, except where a specific exemption applies under applicable law.

We implement reasonable administrative, technical, and physical safeguards designed to protect information on the Platform. No system is completely secure, and you acknowledge that transmission of information over the internet carries inherent risk.

The Platform uses artificial intelligence and automated tools to assist you, for example by identifying likely licensing requirements, pre-filling or validating form fields, detecting errors, and answering questions about licensing processes (“AI-Assisted Features”).

By using AI-Assisted Features, you consent to License Corporation processing the information you provide in order to deliver those features to you. Information you provide is used to provide AI-Assisted Features to you and to operate the Platform; it is not used to train models for other customers or for any purpose not permitted by the Applicable Privacy Policy and applicable law.

AI-Assisted Features can be wrong. They provide suggestions and assistance, not determinations. You must review all pre-filled or suggested content before submitting it, and you remain responsible for the accuracy and completeness of everything you submit. Agencies make all decisions on applications, fees, and compliance.

By providing your contact information, you expressly consent to receive service-related communications relating to the Platform and your licensing matters (including account notices, application status updates, licensing-compliance information and reminders, payment confirmations, support responses, and notices about changes to these Terms) from License Corporation, from an Agency, or from a Distribution Partner acting on an Agency’s behalf, by telephone call (including calls placed using automated dialing technology or an artificial or prerecorded voice), text message (SMS/MMS), and email at the number(s) and address(es) you provide. Your consent constitutes prior express consent under the Telephone Consumer Protection Act and its implementing regulations. These communications are transactional and service-related; they are not advertisements or telemarketing, and your consent is not a condition of receiving any Agency service.

You represent that you are the authorized user of any telephone number or email address you provide and agree to update it promptly if it changes.

Message frequency varies with your activity. For text messages you may receive up to ten (10) service-related messages per month, and more during active licensing transactions. Message and data rates may apply.

You may revoke consent at any time by any reasonable means, including by replying STOP (or “quit,” “end,” “revoke,” “opt out,” “cancel,” or “unsubscribe”) to any text message, by following the unsubscribe instructions in an email, or by contacting us using the information in Section 15. We will honor revocation promptly and in any event within ten (10) business days of receipt, and will confirm SMS opt-outs with a single message. Revocation does not affect communications made before it took effect, and you may continue to receive communications required to provide services you have requested or that we are legally required to send.

When you enroll in text messaging, you will receive a confirmation identifying the sender, confirming enrollment, stating expected message frequency, noting that message and data rates may apply, and explaining how to reply STOP or HELP. We and the Agency or Distribution Partner may use third-party providers to deliver communications; they may use your contact information only to deliver those communications. Neither we nor those providers are liable for delayed or undelivered messages caused by carrier failures, device incompatibility, or other factors outside our reasonable control, and wireless carriers are not responsible for message content. Telephone numbers collected for text messaging are used only for the service-related messages described in this Section and are not sold, rented, or shared with third parties for their marketing purposes.

An Agency may also communicate with you through its own channels and under its own authority, independent of these Terms.

To the maximum extent permitted by law, in no event shall License Corporation be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, revenue, or business opportunities; business interruption; regulatory fines, penalties, or enforcement costs; costs of obtaining licenses, permits, or registrations; legal fees in regulatory proceedings; reputational harm; or data loss or corruption, whether arising under contract, tort (including negligence), strict liability, warranty, or any other theory, even if advised of the possibility of such damages.

To the maximum extent permitted by law, License Corporation’s total aggregate liability to you for all claims arising out of or relating to these Terms or the Platform shall not exceed the greater of (a) the total amounts you paid to License Corporation for the Platform in the twelve (12) months preceding the event giving rise to the claim and (b) one hundred dollars ($100).

Without limiting the foregoing, License Corporation has no liability for:

• licensing requirements not identified or incompletely identified by the Platform;
• your or any third party’s non-compliance with any law;
• any Agency’s licensing, fee, enforcement, or compliance decisions;
• changes in requirements after information was provided; or
• inaccuracies in third-party databases or government records.

This Section 10 allocates risk between you and License Corporation only. It does not limit License Corporation’s obligations to an Agency or a Distribution Partner under an Agency Agreement or Partner Agreement, and it does not apply to any Agency (see Module B, Section B.6). Some jurisdictions do not allow certain of the exclusions or limitations in this Section 10; in those jurisdictions, this Section 10 applies only to the extent permitted by law.

These Terms apply from the date of your acceptance until your access is terminated.

License Corporation, the Agency, or the Distribution Partner that issued your access may suspend or terminate your access at any time for violation of these Terms, for security reasons, when required by law or governmental order, when your role or authorization ends, or as provided in your Role Module. You may stop using the Platform at any time; where an account is required, you may close it by contacting us, the Agency, or the Distribution Partner that issued it.

On termination, your right to access the Platform ends. Information already submitted to an Agency remains subject to the Agency’s records and retention requirements. We may continue to send communications necessary to complete pending matters or satisfy legal obligations. Sections 1.6, 4.2 and 4.3, 5, 6, 7.2 (as to information already processed), 8 (to the extent stated), 9, 10, 11, 12.3, 13, 14, 15, and 16, and any provision that by its nature should survive, survive termination.

These Terms and all claims arising out of or relating to them are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

The parties will first attempt to resolve any dispute through good-faith negotiation for thirty (30) days after written notice, and, failing that, through non-binding mediation with a mutually agreed mediator, sharing the mediator’s costs equally.

Any dispute not resolved under Section 14.2 shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules for disputes under $250,000 and its Comprehensive Arbitration Rules for disputes of $250,000 or more, before a single arbitrator mutually agreed upon or, failing agreement within thirty (30) days, appointed by JAMS. The arbitration shall be seated in New York, New York, with hearings conducted virtually unless otherwise agreed, and governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16). Discovery shall be limited to documents directly relevant to significant issues, restricted in time frame, subject matter, and custodians; there shall be no interrogatories or requests to admit; each side may take up to three (3) depositions totaling no more than twenty-one (21) hours; and electronic documents shall be produced only from sources used in the ordinary course of business. The parties share arbitration administration fees equally, and each bears its own attorneys’ fees unless the arbitrator awards fees to the prevailing party, in each case except as otherwise required by JAMS’s applicable minimum standards for consumer arbitrations, which control where they apply. Each party may be represented in the arbitration by counsel of its choice, including out-of-state and foreign attorneys, to the extent permitted by the law of the arbitral seat and the applicable arbitration rules, without pro hac vice admission for the arbitration itself; such representation is limited to the arbitration and does not constitute authorization to practice law for any other purpose.

You agree to resolve disputes with License Corporation on an individual basis and waive any right to pursue disputes on a class, collective, or consolidated basis, to the extent permitted by law.

Either party may seek emergency injunctive relief in a court of competent jurisdiction to protect intellectual property, confidential information, or the security of the Platform, without waiving arbitration for other disputes.

This Section 14 applies only between you and License Corporation. It does not apply to any Agency or any Distribution Partner, or to disputes governed by an Agency Agreement or a Partner Agreement, and it does not bind any user acting in an official governmental capacity (see Module B, Section B.7).

By accepting these Terms, you consent to receive all records, notices, disclosures, and communications relating to your use of the Platform in electronic form and to conduct transactions on the Platform electronically, including electronic signatures and submissions where the Platform offers them.

You may withdraw this consent by contacting us using the information in Section 15; withdrawal is effective within ten (10) business days and does not affect records or signatures provided earlier. Withdrawal may limit your ability to use features that depend on electronic processing, and may require you to complete Agency processes through the Agency’s non-electronic channels.

To access and retain electronic records you need a device with internet access, a current web browser, a valid email address, and software capable of viewing PDF files. We will notify you of changes to these requirements that create a material risk you could not access or retain records.

You agree to maintain a current email address and to update it promptly. We are not responsible for records you fail to receive due to outdated contact information.

If any provision of these Terms is held unenforceable, it will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force.

You may not assign these Terms. License Corporation may assign them to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets.

Except as expressly stated (including the rights of Agencies and Distribution Partners described in Sections 1.4, 10.4, 12.2, and 14.6), these Terms confer no rights on any third party.

License Corporation is not liable for any delay or failure caused by circumstances beyond its reasonable control, including government database unavailability or inaccuracy, regulatory changes affecting data availability, third-party data source interruptions, or technology failures outside its control.

These Terms (Core Terms and your Role Module), together with the Applicable Privacy Policy, are the entire agreement between you and License Corporation regarding your use of the Platform and supersede and replace prior understandings on that subject. They do not supersede any Agency Agreement or Partner Agreement.

The Platform helps you identify requirements and prepare applications, renewals, and supporting documents, including through AI-Assisted Features that may pre-fill or validate information. You review and submit each application yourself. License Corporation does not sign, file, or submit applications in your name and is not your agent, attorney-in-fact, or representative before the Agency.

Each time you submit information to an Agency through the Platform, you certify that it is true, correct, and complete to the best of your knowledge. Knowingly false statements to a governmental entity may carry consequences under applicable law. You must promptly correct any inaccuracy you discover.

The Agency’s laws, ordinances, forms, deadlines, and instructions control your obligations. Where the Platform’s guidance and the Agency’s requirements differ, the Agency’s requirements govern, and you should confirm any questions with the Agency.

Status information on the Platform reflects data received from the Agency or its systems and may lag or contain errors. Approval, denial, conditions, and timing are determined by the Agency.

Licenses, permits, registrations, penalties, and related fees are set and imposed by the Agency. License Corporation does not set them and does not charge you separately for use of the public-facing features of the Platform unless expressly disclosed before you incur the charge.

Payments are processed by the payment provider designated by the Agency, which may be a Distribution Partner, under that provider’s payment terms and any processing or transaction fees disclosed to you before you submit payment. License Corporation is not the merchant of record, does not receive or hold your payments, and does not have access to your payment-card or bank-account information.

Refunds, reversals, and payment disputes are governed by the Agency’s policies and applicable law and are handled by the Agency and its payment provider. License Corporation has no obligation to issue refunds.

An Agency may direct communications to businesses within its jurisdiction regarding licensing obligations, which may be delivered through the Platform, by a Distribution Partner, or by the Agency itself. Once you register, the consent in Core Terms Section 8 governs service communications relating to your matters.

If you believe you have been contacted in error (for example, because your business is already licensed or is exempt), you may notify the Agency or reply to the communication as instructed, and you may revoke consent as described in Core Terms Section 8.4.

You accept these Terms as an individual authorized user of the Platform, for the limited purpose of governing your own access to and use of the Platform. Your acceptance does not bind the Agency, does not constitute a contract, agreement, or obligation of the Agency, and does not represent that you have authority to bind the Agency.

The Agency’s rights and obligations regarding the Platform, and License Corporation’s and any Distribution Partner’s obligations to the Agency, are governed exclusively by the applicable Agency Agreement (including any cooperative or governmental purchasing contract). These Terms do not modify, diminish, or supersede the Agency Agreement, do not impose any obligation, cost, or burden on the Agency, and do not waive any right, defense, or immunity of the Agency. If these Terms conflict with the Agency Agreement, the Agency Agreement controls.

You may use the Platform only for the Agency’s official purposes, within the role and permissions assigned to you, and in compliance with the Agency’s policies and applicable law.

Your credentials are personal to you. You may not share them, permit others to use your access, or attempt to access data or functions outside your assigned role. You must use any provided multi-factor authentication and immediately report any suspected compromise to the Agency and to License Corporation or the Distribution Partner.

Your access is contingent on your continuing authorization from the Agency and terminates automatically when that authorization ends, as reflected in the access permissions maintained by the Agency or by the Distribution Partner that issued your access.